Privacy Policy
This policy explains how Yonescat Ltd ("we", "us") collects, uses, and protects personal data submitted through our website. Last updated: April 2025.
Data we collect
We collect information you submit through our contact form: your name, email address, organisation name, and the details of your enquiry. We do not use tracking cookies or advertising technologies.
How we use it
We use the information you provide solely to respond to your enquiry and, where relevant, to follow up about our services. We do not send unsolicited marketing emails. You can ask us to stop contacting you at any time.
Data retention
We retain enquiry data for as long as is reasonably necessary to manage our relationship with you, typically no longer than three years after last contact. You can request deletion at any time.
Third-party services
We do not sell, rent, or share your personal data with third parties for marketing purposes. We use the following third-party services:
- ElevenLabs — We embed an AI voice assistant widget powered by ElevenLabs. This is loaded only when you consent to functional cookies. Interactions with the assistant may be processed by ElevenLabs on their servers. See ElevenLabs Privacy Policy.
- Email / hosting providers — We may share data with service providers who support our operations, subject to appropriate data processing agreements.
Your rights
Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You also have the right to object to processing or to request portability of your data.
Contact
For any privacy-related queries, contact us at heman@yonescat.com or write to: Yonescat Ltd, 6 Community Road, Greenford, UB6 8XF.